o Computer network factor. When you implement ERP, you need
to make use of your Windows Domain or Workgroup as a platform with multiple
tunings and connectors to make your ERP hosted and implemented in this
surroundings: shared network folders, network printers (preferred printers with
their driver for specific GP documents printing), Reporting access and security
(in the case of GP you restring access you your FRx sysdata, where reports are
stored in metadata, for example)
The fact, that midsize
business ERP technique implementation ought to be planned and thought through
what-ifs and rollbacks. This is not a recent management science discovery. And,
it is also known from the managerial theory that key people and the whole
company team involvement is highly recommended, and even necessary. In this
small editorial they will concentrate on the generic expertise pitfalls as well
as the coordination with several high-tech contractors and you internal IT
team. They will assume that you are on Microsoft Windows platform and
implementing Microsoft Dynamics GP Great Plains, however similar advises are
applicable to Navision, Solomon, Axapta and Microsoft CRM implementation scenarios
o Contractors management. In the event you deploy different
companies to build your IT network and implement ERP - both companies may be
confident in their core expertise, however in the event that they do not work
out shared vision of implementation - it may fail in the interoperability area.
This is feasible when IT contractor moves ERP technique to new hardware (new
more scalable server) without MRP consultants being involved. Customer relationship management General advise - think about having of your
employees or insiders playing project management role to coordinate your
contractors
o Documentation and Control. When you are small, you very
certainly have business owner or your trusted worker to keep in her/his mind
the technique and support it as needed. However, when you are in the midsize
business section, when your IT department has several people, and you don't
have documentation and business processes MRP automation workflow - there is
the risk of losing control, when you pick to change ERP consulting contractor,
or in the event you need to replace your IT internal workforce. Specific GP
case would be keeping Dexterity source code of your custom piece - DYNAMICS.DIC
along with your scripts
o Traditional ERP Implementation Wisdom. In this editorial
they don't repeat it in detail, however, they recognize its importance and
encourage you to familiarize yourself with traditional ERP implementation
success factors. It may orient you and prevent you from repeating common
errors. In the event you need speedy directions, in Google enter "ERP
Implementation" and read few articles on the top
IBM Lotus Notes with
Domino e mail server is traditional document workflow management solution for
huge corporate business, where you need audit trail on approval cycle and
decision making. Microsoft Business Solutions CRM is cost efficient solution to
automate sales method. It might be surprising, but they see nice strata of clients
who are willing to deploy and integrate both systems: MS CRM and Lotus Domino.
In our view these clients are balancing ERP platform risks and trying to
protect and deploy investments in to Lotus licenses, while deploying new and
already leading CRM solution - Microsoft CRM. In this small news story we'll
give you the integration example - European division of of the widely known
machinery manufacturer dealership network.
o Custom Lotus Database. In our case client had custom
database, which was designed back in the beginning of 1990th. Some dealers had
Lotus Notes Domino four.0 and a number of them had 6.0 and 6.5. Technical
excurse - in Lotus Notes Domino 6.0 you can use Java two agents, and it appears
to be platform independent (Microsoft Windows Server, IBM AS/400). To synch all
the dealerships - the decision was made to upgrade across the network to Lotus
Notes Domino 6.0 (to be a bit conservative)
o Domino Messaging. Obviously you need to have e mail server
assigned to your url domain, and as historicallyin the past Lotus Domino was
the e mail server - the replacement with Microsoft Exchange 2003 (which is
natural choice in the event you buy Microsoft CRM) was not an option. With Alba
Spectrum Technologies MS CMR Lotus Notes Domino connector you can switch e mail
messaging to Lotus Domino
o Lotus & MS CRM events synchronization. IBM and
Microsoft application designers designed CRM & Lotus events differently.
Second phase of the project implementation will synchronize appointments,
calendar events, etc. between Lotus and MS CRM.
o MS CRM ODBC lookups to Lotus database. As the second phase
they plan to implement lookups from MS CRM Account to cases with custom fields
and Lotus notes lookup tab. This tab will be realized as web .net application,
integrated in to MS CRM web interface. Enterprise resource
planning This web application will have machine serial
number, warranty & service information. As you certainly know in MS CRM three.0 you can
deploy custom table in link it to MS CRM object as one-to-many. The most important
is that it will be synchronized by MS Outlook and will permit you as a
salesperson to work offline.
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